The Conflict
A conflict in reality is a difficulty or a difference that causes disagreement between individuals and/or groups.  It is an inevitable part of working life and has always been there in the workplace, its there today and it will be there tomorrow. 
Whether… Read more

If you haven’t ticked the right box

The “Taxman” is clamping down on salary sacrifice schemes and traders and private tutors using e-commerce websites to run small businesses. Computer programmes known as “webrobot” software, enables HMRC to trawl the internet for traders who may not… Read more

Government supports more efficient dispute resolution

It was announced on the 23rd June 2011 that the Government has signed the first Dispute Resolution Commitment (DRC), which requires all departments and agencies to use mediation, arbitration and conciliation wherever possible before taking disputes to court.
 … Read more

Compliance and its pitfalls
The continuing economic downturn continues encourages some clients, usually upon receipt of a bill, to attempt to find fault with their professional advisors thereby leading them to explore whether they can recover perceived losses.
Whilst I do not have any hard… Read more

The importance of mediation
Whilst the case of G4S Security Services (UK) -v- Mr. A. Rondeau (http://www.employmentcasesupdate.co.uk/site.aspx?i=ed7880) may not use the words “mediation”, it highlights the importance of appropriate settlement discussions and the need to consider carefully the responses made by the other party and… Read more

 
In 2007, when speaking to members of the Institute of Directors, I first used the term “business tool” in relation to mediation. Since that date, I, and the members of North West Mediation Solutions have continued to see the strength of that phrase in… Read more

Do I join the FTSE 100 companies and help maintain an increase of 16% in court appearances ?
 http://www.legalweek.com/legal-week/news/1740382/research-rise-court-appearances-ftse-100-companies
or
Do I heed the warning within the case of BSkyB v EDS  ?
http://www.shoosmiths.co.uk/news/3185.asp  
or
Do I look more carefully at the options, and… Read more

Social networking and that fatal slip – the formulae (see foot of page).
Admit it! How many e-mails have you sent out accidentally via one of the social media sites and realised some time later, following some reflection, that perhaps it shouldn’t have been sent.… Read more

Getting to “Yes” – with a little help from my Friends
 
“Getting to YES: Negotiating Agreement Without Giving In” is a best-selling 1981 non-fiction book written by Roger Fisher and William L. Ury.
 
If you like or are interested in successful negotiation it… Read more

Sally Williams confirms in her article in Daily Telegraph Magazine, Saturday 10th April 2010,the recent experience of North West Mediation Solutions of the high level of challenges by family members  to the last wills and testaments of loved ones – over 50% of the mediations… Read more