People fall out in the workplace, it’s inevitable whatever the setting because of different personalities, aims and values leading to “clashes”.

The results of these clashes can, in a poorly managed situation result in:

• 1. relationships that have taken months and years to build can be spoiled in a day, and
• 2. other employees get drawn into the conflict on one side or another.
• 3. Formal grievance and disciplinary processes can take over the situation, leaving the disputants feeling sidelined and disempowered.
• 4. A great deal of time is wasted and expense incurred, and
• 5. the most significant part of the problem is that the people’s working relationship, remain damaged forever.

       Mediation can help to re-instate the rapport between work colleagues, gaining trust, improving motivation and potential.